Policies & Info

Payments

We accept Visa, MasterCard, Discover, and Paypal through our secure check-out. We also accept money orders, and local Personal Checks. If you are paying by check, please note that your order will not be shipped until the check has cleared. This can take up to a week after it is received. If you will be mailing a check or money order, your check must be received within ten business days. If not, your order will be put back into inventory. You may reach us at (517)796-0114. Please leave a message and we will get back to as soon as we can.

Local Orders

You can still use online purchasing if you are local to NaKee' Natural. To save you money on shipping we offer pick-up service. We can arrange for you to pick-up at a time that will be convenient for both of us. When your order is processed and ready for pick-up, we will contact you to have you make a decision on a day, and a four hour time window. I will leave your package on our front door for that time frame.

Processing & Shipping

We will do our best to process your order within 3 days of receiving it. Please note that it can take up to 5 business days to process an order. There are times we will need to make a batch of product if we are out of stock. If we are not able to do this, we will notify you and give you the option of choosing a different product or a refund of that product. We ship our packages using USPS Priority Mail with a flat rate shipping cost of $6.00 for U.S. Priority Mail. If you need it there quicker, there is an expedited method as well, but it is calculated by weight. We will ship daily Monday through Friday. When your order is processed, it will be weighed for correct shipping. It will then be picked up the next day by USPS. Shipping delays usually happen around the holidays, so please plan your orders for this. If you need a different delivery method for faster delivery, please let us know, and we will do what we can to get it to you quicker and in the method you desire.

Insurance

You can purchase shipping insurance for your packages. Please notify us via the comments section of the shopping cart if you would like shipping insurance added to your order. Because we cannot control the fate of packages once they leave our hands, we are not liable for packages that are lost or damaged. Insurance is available at an additional charge. Lost or damaged shipments are rare, but they can happen.

Returns

Due to the fresh nature of the products, we can not accept returns. Please order the smallest size possible if you are not sure about a product. If you don't see a sample size and would like to have one, contact us and we will see what we can do to provide you with one.

We will not issue refunds unless we do not have what you need in stock. You may not cancel your order once it is placed.

Disclaimer

It is the end consumer's responsibility to use the products as intended. NaKee' Natural does not present information on ingredients or products with the intention of diagnosing any disease, condition, or prescribing any treatments for diseases or conditions. We offer information only. You would need a licensed medical practitioner to diagnose, prescribe and treat any disease or condition. Customers are urged to consult with a medical professional regarding any health issues. No responsibility is assumed or will be taken by the author, distributor, or publisher if consumer uses this information in place of the advice of a medical professional. No guarantees are made to the performance or effectiveness of the preparations mentioned.

We are not responsible for allergic reactions or misuse of our products. If you are trying a product for the first time, you should do a skin test on a small area. We do not expect any allergic reactions from our products, but anyone can be allergic to anything even if it is natural, i.e. nuts, bees, etc. You are responsible to keep any and all products out of the reach of children.

Privacy Policy
Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.
Collection of Information We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
Cookie/Tracking Technology The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of Information We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Commitment to Data Security Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings. Privacy Contact Information If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
By e-mail: candy@nakeenatural.com By Phone: (517)796-0114
We reserve the right to make changes to this policy. Any changes to this policy will be posted.